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Safety
Promise

Safety
Promise

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FAQ'S ON THE CURRENT MEASURES

 

From April 1, 2022, the rules prescribed by law will apply:

 

BEFORE ARRIVAL.

What are the rules to be observed before arrival?

In Romantik Hotel FreiWerk is possible to stay for all guests. The 3G rule applies. Children up to the age of 6 are exempt.

 Please arrive symptom-free and

  • Fully vaccinated (Proof of full protection status must be provided via QR code printout or app upon arrival).

or

  • recovered with proof of recovery

or 

  • with a negative PoC test less than 24h old (free of charge by test certificate from pharmacy or test center. Alternatively, a layman Covid19 antigen rapid test can be performed on site for a nominal fee of 10€. The mandatory re-testing every 48h is free of charge).

 

TESTING DURING YOUR STAY

Do I need to be tested regularly for Covid-19 during my stay?

Re-testing by means of a lay antigen test every 48 hours is mandatory for not fully protected guests, but free of charge on site.

If flu symptoms occur or as a contact person, a PCR test is mandatory (available at the hotel). Cost 89 € per test, with same-day result.

  

What happens in case of a positive test?

Should an infection with the Corona virus occur, you must isolate yourself by law. If desired, we can have the result checked by a PCR test on site (cost 89 €/test).

In case of a positive result, we will help to organize a return journey as quickly and safely as possible.

 

EMPLOYEES

What are the rules for hotel employees?

Approximately 90% of our employees are fully vaccinated or recovered.

All employees who are not fully protected perform a lay antigen test every 48 h and a professional pharmacy test once a week.

In addition, wearing an FFP2 mask is mandatory for all employees.

 

PUBLIC AREAS

Is there a general mask requirement in the hotel?

In the public areas in the hotel there is - as usual - the obligation to wear a medical mask.
Exception: In the restaurants at the table, in the spa area on the lounger or in the sauna.

Children up to the age of 6 are exempt from the obligation to wear a mask.

We ask for your understanding that adults are not allowed to stay if they are exempt from the mask obligation.

 

What additional measures do you take in the public areas?

Our main rooms are equipped with highly effective air purification devices (Hepa-14 filter and UV-C disinfection). They guarantee a sterility of more than 99% in the air (Fraunhofer Institute tested).

 

ROOM CLEANING

What additional hygiene measures do you take in the rooms?

As far as room cleaning (daily as well as final cleaning) is concerned, the ladies and gentlemen work with mouth-nose masks - clean and disinfect surfaces even more intensively.

 

You do not want room cleaning?

Feel free to let us know on which days you do not want your room cleaned.

 

WELLNESS AND FITNESS

Which areas in the spa are open?

Saunas and fitness area are available in compliance with the applicable distance regulations.

 

RESTAURANTS

External gastronomy guests only need a negative PoC test certificate (from pharmacy or test center), which is not more than 24 h old (testing also possible on site for a fee of 10 €).

FreiWerk Romantikhotel
Thyrahöhe 24
06536 Südharz / Stolberg